US Online Casinos
US Online CasinosGet in Touch With Us

Get in Touch With Us

If you have a question about our reviews, spotted something that needs correcting, or want to share feedback on any of the casinos we cover, this page tells you how to reach us and what to expect when you do.

How to Reach the Team

Email is the most direct route. Every message is read by a real person, and we aim to reply within two working days. Write to us at [email protected].

A short line explaining what your message is about helps us route it to the right person and get back to you faster. You do not need to write at length — a clear subject and a sentence or two of context is enough.

What You Can Write to Us About

We hear from readers for all kinds of reasons. The most common are listed below, but nothing is off the table.

  • Content questions — If something in our reviews or guides is unclear, or you want more detail on a topic we have covered, ask away.
  • Accuracy and corrections — Bonus terms change, casinos update their platforms, and occasionally we get something wrong. If you spot an error or an outdated figure, please flag it. We take accuracy seriously and review every correction request.
  • Suggestions for coverage — There are casinos and topics you would like to see reviewed or explained. We welcome those suggestions and factor reader interest into our editorial planning.
  • Partnership and commercial enquiries — If you represent a casino, software provider or affiliate network and want to discuss how we work, introduce yourself and outline what you have in mind. We review all approaches on their merits; commercial relationships do not influence editorial rankings.
  • Responsible gambling concerns — If you are concerned about your own gambling or someone else's, please say so in your message and we will point you toward appropriate support resources. You can also reach the National Problem Gambling Helpline at 1-800-522-4700, available 24 hours a day.
  • Technical issues — Broken links, pages that do not load correctly, or anything else that affects your experience on the site — let us know.

What Happens After You Email

Your message goes to a member of the editorial team, not an automated inbox. We do not send template replies as a substitute for actually reading what you sent. You will hear from someone who has looked at your message specifically.

Our standard turnaround is two working days. During periods of high volume it may take a little longer. We will always follow up — if you have not heard back after five working days, a short follow-up email is welcome.

About Our Editorial Approach

8020connect.com reviews online casinos available to residents of the United States, with a particular focus on free spins offers and welcome bonuses. Every casino on the site is assessed on licensing and regulation, the real terms attached to its bonus offers, available payment methods, game range, and support quality. Our editorial ratings reflect that research — they are not customer review scores, and they are not for sale.

The site may earn commission when a reader follows a link to a casino and registers. That commercial arrangement does not determine which casinos appear, how they are ranked, or what we write about them. If you believe a review is unfair or incomplete, contact us and we will take a second look.

For a broader view of the casinos we currently recommend, our best non-GamStop casinos guide covers the wider landscape alongside the US-focused listings on this site.

A Note on Responsible Gambling

Online gambling is legal in certain US states for adults aged 21 and over who are physically located within a licensed jurisdiction. It is entertainment, not a source of income, and the house edge means no strategy or system produces guaranteed returns over time.

If gambling stops being enjoyable, starts affecting your finances, or is causing stress in your personal life, free and confidential support is available:

Most licensed online casinos operating in the US offer self-exclusion programmes, deposit limits and session time controls. We encourage every reader to set those limits before they play, not after.

Who Maintains This Site

Content on 8020connect.com is written and maintained by Brian Wallace and the editorial team. If you have a question specifically about a piece of content and who produced it, mention the page in your email and we will respond directly.

We are committed to keeping this site accurate, honest and useful for US players navigating an increasingly complex online casino market. Reader feedback is a genuine part of how that standard is maintained, and we appreciate everyone who takes the time to write.